Phone

Sand Prairie Phone works like a traditional phone landline, except the phone service is delivered by Voice over Internet Protocol (VoIP) via our fiber internet. For a fraction of the cost and twice the clarity of a traditional landline, you can have peace of mind and a quality phone line available in your home or business.

Benefits of Phone

Our telephone service includes unlimited local and long distance calling. Free features include unlimited calling, voicemail, call waiting, caller ID, three-way calling and other features.

Residential and Business Pricing

Enjoy crystal clear and affordable phone service for your home or business at a fraction of the cost of a traditional landline. Our rates include all fees and taxes.

FAQs

Visit our Frequently asked questions to learn more about setting up our phone service, installation, phone features, and billing.

Getting Started with Phone

Sign-up now or call (800) 858-5522 to find out more about service and availability.

Benefits of Phone

Unlimited local & nationwide calling

Includes all 50 states and Canada.

See who's calling

Name and number ID allows you to see who might be trying to call.

"Leave me a message"

Voicemail comes standard. Simply set up your mailbox and you're ready to go.

Local & Responsive Support

24/7 Support and outage response


Residential and Business Pricing

$30 /mo.

Price includes all applicable taxes, initial phone hardware, and installation 2

Residential Phone

Unlimited calling, voicemail, call waiting, caller ID, three-way calling & other features
Keep your existing number or get a new number 1
No contract or long-term commitment required 2
E-911 emergency calling

1 Keeping your existing number is dependent upon service market and location. VoIP and fiber broadband services are not available in all areas.

2 Bundle and save. Installation fee of an additional $13/month for six months is required of Fiber-Link Home subscribers. Or for $15/month you can upgrade to the Fiber-Link package and enjoy 10x faster internet speeds and receive free phone installation.


$40 /mo.

$20 for each additional line

Price includes all applicable taxes, initial phone hardware, and installation

Business Phone

Unlimited calling, voicemail, call waiting, caller ID, three-way calling & other features
Keep your existing number or get a new number 1
No contracts or long-term commitment required
E-911 emergency calling

Need SIP Trunking or to replace a PBX? Additional questions?
Click or Call 800-858-5522 to schedule a consultation with our Business Help Center

1 Keeping your existing number is dependent upon service market and location. VoIP and fiber broadband services are not available in all areas.


Frequently Asked Questions

What is VoIP?
Voice over Internet Protocol (VoIP), is a method of voice communication via the Internet. VoIP is a clearer form of communication that provides a range of advanced features and functionality. Sand Prairie offers phone service for both residential and businesses purposes.

Will I be able to keep my current phone number?
Yes, however, keeping your existing number is dependent upon service market and location. If you are keeping your existing number, generally it takes 5– 10 business days to transfer your number from your current carrier.

Will taxes and other fees apply?
No, Sand Prairie understands comparing telephone providers is difficult. To simply your life, we have bundled all taxes and other fees into a single flat rate.

Will I be able to use my existing phones or is a new phone provided?
You will be able to choose between using your existing phones or a new cordless phone provided as part of your installation.

Is there a charge for long distance with the phone service?
There is no long-distance charges within the continental United States, Alaska, Hawaii and Canada. There are additional charges for international calls or calling services, such as information at 411. By default, international calling is not available..​​

Are phones installed at the same time as the fiber?
In efforts to best serve you, we will try to coordinate the install the fiber and phone at the same time.

Will the VoIP phone service work in case of of a power outage?
VoIP phone service will not work in case of power outage without a UPS battery backup installed. This is not mandatory, but without it, access to E911 will not work when power is out.
UPS Battery Backup Options:
8-hour battery backup...................................................$4.50/mo.
24-hour battery backup.................................................$7.00/mo.