24/7 Live Support
Here for you when you need us.
Technical Support: 877-571-9851
We provide live technical phone support for you 24 hours each day, 7 days a week, 365 days a year.
The Sand Prairie Wireless office is open 8 am-5 pm, Monday through Friday. Our after-hours team is available via the toll-free number to assist you all other times.
If you have connectivity issues that require a service call, please allow up to one business day.
Weekend or holiday service calls will be scheduled the next regular business day.
Site Surveys, Equipment Installation and e-Mail Support
Site Survey requests and other questions are handled during regular business hours, 8 am-5 pm, Monday through Friday.
On-site support for equipment change-out or repair is typically handled within one business day.